Privacy Policy

Last Updated: 08 January 2026

LeadGenX360 (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, stored, and protected when you use https://leadgenx360.com and our software, browser extensions, and services.

This policy is compliant with:

India’s Digital Personal Data Protection Act, 2023 (DPDP Act) Information Technology Act, 2000 GDPR (for international users)

1. Information We Collect

We may collect the following types of information:

A. Account Information

• Name
• Email address
• Phone number
• Company name
• Billing information

B. Usage Information

• Login activity
• IP address
• Device and browser details
• Pages and features used
• Extension usage data

C. Data You Upload or Collect

You may upload or collect:

• Lead data
• Business contacts
• Email addresses
• Phone numbers
• Company information

This data belongs to you.

2. How We Use Your Information

We use data only to:

• Provide and operate the software
• Process subscriptions and payments
• Enable lead management and automation
• Provide customer support
• Improve platform performance
• Comply with legal obligations

We do not sell or rent your personal data or your leads.

3. Legal Basis for Data Processing

We process data based on:

• Your consent
• Contractual necessity (providing the service)
• Legal compliance
• Legitimate business interest

Users are responsible for ensuring that they have the legal right to collect and process any data they upload.

4. User Responsibility for Lead Data

LeadGenX360 is a software provider, not a data provider.

• You are responsible for:
• How you collect leads
• Whether consent is required
• How you contact individuals
• Compliance with DPDP Act, GDPR, and spam laws

We are not liable for misuse of data by users.

5. Browser Extensions & Data Collection

Our browser extensions collect data only when activated by the user and only from supported websites.

We do not:

• Access private messages
• Bypass security
• Collect passwords

Users must comply with website terms and privacy laws.

6. Data Storage & Security

We use:

• Encrypted servers
• Secure access controls
• Regular security monitoring

While we take strong security measures, no system is 100% secure.

7. Data Sharing

We may share limited data with:

• Payment processors (Razorpay, Stripe, etc.)
• Cloud hosting providers
• Analytics and security tools

We never share or sell lead data to third parties.

8. Data Retention

We retain data only while your account is active or as required by law.

You may delete your data or close your account at any time.

9. Your Rights

You have the right to:

• Access your data
• Correct your data
• Delete your data
• Withdraw consent
• Request a copy of your data

You can request this via support@leadgenx360.com

10. International Users

If you access LeadGenX360 from outside India, your data may be processed in India or other countries with secure data centers.

11. Cookies

We use cookies for:

• Login sessions
• Security
• Analytics
• Performance

You may disable cookies, but some features may not work.

12. Policy Updates

We may update this Privacy Policy. Continued use of the service means you accept the changes.

13. Contact Us

For privacy-related questions or data requests:

📧 support@leadgenx360.com