This Cancellation & Refund Policy applies to all users of LeadGenX360 (“we,” “our,” or “us”). By subscribing to or using our services, you agree to this policy.
1. Subscription-Based Software
LeadGenX360 is a Software-as-a-Service (SaaS) platform provided on a monthly or yearly subscription basis.
All payments are made in advance for access to software features and tools.
We provide a 7-day free trial so users can evaluate the software before purchasing.
2. Free Trial Policy
Every customer is given 7 days of free trial access
The free trial allows you to test features, performance, and suitability
After the trial period, payment is required to continue using the software
Once the free trial ends and the subscription is purchased, the user is considered to have accepted the software as delivered
3. Custom Modifications & Refund Rule
In some cases, we may modify or customize the software based on a customer’s specific business requirements.
When a customer:
Uses the free trial
Purchases a subscription
And receives custom modifications or configuration
The payment becomes strictly non-refundable.
This is because development time, server resources, and engineering effort are spent specifically for that customer.
4. Cancellation Policy
Users may cancel their subscription at any time.
Cancellation stops future billing
The service remains active until the end of the current billing period
No partial or prorated refunds are provided
5. Refund Policy
All subscription payments are non-refundable, including but not limited to:
Monthly and yearly plans
Unused subscription time
Custom-configured or modified accounts
Business losses or unmet expectations
6. When Refunds May Be Considered
Refunds will only be considered if:
A duplicate payment was made
A technical failure made the service completely unusable and was verified by our team
A refund is required by Indian law
Approved refunds will be processed within 7–10 business days.
7. No Refunds in These Cases
Refunds will not be issued if:
You did not use the software after purchase
Your business did not get expected leads or revenue
Your third-party accounts were restricted or banned
You violated our Terms or third-party platform rules
You received any custom modification, setup, or configuration
8. Chargebacks
Raising a chargeback without contacting support may result in:
Immediate suspension of your account
Permanent loss of service access
9. Policy Updates
We may update this policy at any time. Continued use of LeadGenX360 means you accept the updated terms.
10. Contact
For any billing or cancellation questions:
📧 support@leadgenx360.com
Cancellation & Refund Policy
Last Updated: 08 January 2026
This Cancellation & Refund Policy applies to all users of LeadGenX360 (“we,” “our,” or “us”). By subscribing to or using our services, you agree to this policy.
1. Subscription-Based Software
LeadGenX360 is a Software-as-a-Service (SaaS) platform provided on a monthly or yearly subscription basis.
All payments are made in advance for access to software features and tools.
We provide a 7-day free trial so users can evaluate the software before purchasing.
2. Free Trial Policy
Every customer is given 7 days of free trial access
The free trial allows you to test features, performance, and suitability
After the trial period, payment is required to continue using the software
Once the free trial ends and the subscription is purchased, the user is considered to have accepted the software as delivered
3. Custom Modifications & Refund Rule
In some cases, we may modify or customize the software based on a customer’s specific business requirements.
When a customer:
Uses the free trial
Purchases a subscription
And receives custom modifications or configuration
The payment becomes strictly non-refundable.
This is because development time, server resources, and engineering effort are spent specifically for that customer.
4. Cancellation Policy
Users may cancel their subscription at any time.
Cancellation stops future billing
The service remains active until the end of the current billing period
No partial or prorated refunds are provided
5. Refund Policy
All subscription payments are non-refundable, including but not limited to:
Monthly and yearly plans
Unused subscription time
Custom-configured or modified accounts
Business losses or unmet expectations
6. When Refunds May Be Considered
Refunds will only be considered if:
A duplicate payment was made
A technical failure made the service completely unusable and was verified by our team
A refund is required by Indian law
Approved refunds will be processed within 7–10 business days.
7. No Refunds in These Cases
Refunds will not be issued if:
You did not use the software after purchase
Your business did not get expected leads or revenue
Your third-party accounts were restricted or banned
You violated our Terms or third-party platform rules
You received any custom modification, setup, or configuration
8. Chargebacks
Raising a chargeback without contacting support may result in:
Immediate suspension of your account
Permanent loss of service access
9. Policy Updates
We may update this policy at any time. Continued use of LeadGenX360 means you accept the updated terms.